Returns & Exchanges
At Strike, we prioritize the freshness and safety of our food products; therefore, we offer a 100% satisfaction guarantee on all orders within 48 hours of delivery. If your items are damaged or do not meet our quality standards, we will provide a full refund or immediate replacement.
Inspect Your Order
Upon arrival, please check your items for any signs of damage, temperature issues, or missing components.
Contact Support
Email our support team at [email protected] with your order number and clear photos of the product and packaging.
Verification Process
Our quality assurance team will review your claim within 24 hours to ensure it meets our safety and freshness guidelines.
Resolution
Once approved, we will process your refund to the original payment method or dispatch a fresh replacement at no extra cost.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing